Legal

Refund Policy

Last updated: 29 September 2026

1. Full refund within 14 days

For every purchase on Libranotes (the first subscription payment, a renewal or a plan upgrade) you can request a full refund within 14 days of the payment date. You do not need to give a reason; the full amount you paid is refunded.

2. Our payment partner, Paddle

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders; it takes payments, issues invoices and processes refunds. This policy applies together with the Paddle Refund Policy and the Paddle Buyer Terms .

3. How to request a refund

• Use the link in the receipt email Paddle sends after your payment, or find your order at paddle.net and request a refund there.
• Or email us at [email protected] with your order number and we will pass your request to Paddle.

4. When the money arrives

Approved refunds are made by Paddle to your original payment method within 14 days at the latest. Depending on your bank it may take a few more business days to show on your statement.

5. Cancelling a subscription

You can cancel your subscription at any time. The cancellation takes effect at the end of the current billing period and you will not be charged again. If you are within the 14-day window you can also request a full refund.

6. Your statutory rights

This policy does not limit any rights you have under the consumer protection laws of your country.

7. Contact

Questions about refunds, JAI UYGULAMA VE YAPAY ZEKA TEKNOLOJİLERİ ANONİM ŞİRKETİ: [email protected]