Legal

Terms of Service

Last updated: 29 September 2026

1. Agreement

These Terms are an agreement between you (and the organisation you represent) and JAI UYGULAMA VE YAPAY ZEKA TEKNOLOJİLERİ ANONİM ŞİRKETİ, the owner and operator of the Libranotes service. By creating an account or using the service you accept them. If you accept on behalf of a company, you confirm you are authorised to do so.

2. The service

Libranotes joins online meetings you designate, records and transcribes them, produces summaries and action items, and makes that content searchable inside your workspace. Features change over time; we may add, modify or discontinue parts of the service, and we will give reasonable notice before removing something you rely on.

Libranotes is a fully automated software service (SaaS). Recordings, transcripts, summaries and action items are produced by software; the service does not include transcription, note-taking, consulting or any other service performed by people.

3. Your account

• You must be at least 16 years old and provide accurate information.
• You are responsible for everything that happens under your account and for keeping your credentials safe.
• Workspace administrators can access, export and delete the content created inside their workspace, including content created by other members.

4. Recording and consent: your responsibility

Recording laws differ by country and by state. You are responsible for obtaining any consent required from the people in your meetings before Libranotes records them.

To help, Libranotes joins meetings under a visible name so participants can see a notetaker is present, and it can be removed from any call at any time. You can also stop it from joining a single meeting or an entire recurring series.

5. Acceptable use

You agree not to:

• record people secretly where the law requires their consent;
• use the service to harass, surveil or discriminate against anyone;
• upload content you have no right to upload;
• attempt to breach, overload, reverse engineer or resell the service;
• use automated means to extract data beyond the features we provide.

We may suspend accounts that put the service or other customers at risk, and will tell you why whenever we lawfully can.

6. Your content

Meetings, transcripts, notes, tasks and files you add stay yours. You grant us the limited licence needed to host, process and display that content in order to operate the service, nothing more. We do not use your content to train AI models, and we do not sell it.

7. Plans, payment and billing

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders; it takes payments, issues invoices, calculates taxes and handles customer service inquiries and refund requests. Your purchases are also subject to the Paddle Buyer Terms.

• Paid plans are billed in advance, monthly or annually, per active user.
• Trials convert to a paid plan only if you choose to continue; otherwise the workspace returns to the early access plan and your existing notes remain readable.
• Applicable taxes (such as VAT) are calculated at checkout based on your country and shown on the payment page.
• You can request a full refund within 14 days of any purchase, no questions asked. Details are in our Refund Policy.
• We will give at least 30 days’ notice before a price change affects you.

8. Cancellation and deletion

You can cancel at any time from your workspace settings; the plan runs until the end of the paid period. You can delete individual meetings or your entire workspace at any time, and deletion removes the underlying content as described in our Privacy Policy.

We may terminate an account for material breach of these Terms, or for non-payment after notice.

9. AI output

Summaries, action items and answers are generated automatically and can be incomplete or wrong. Do not rely on them as the sole basis for legal, financial, medical or employment decisions , check the transcript or the source before acting on anything that matters.

10. Availability

We work to keep Libranotes available and reliable, but the service is provided “as is” without warranties of uninterrupted or error-free operation. Third-party meeting platforms may change or block automated participants, which can prevent a notetaker from joining.

11. Limitation of liability

To the extent permitted by law, neither party is liable for indirect, incidental or consequential damages, or for lost profits or lost data. Our total liability for any claim is limited to the amount you paid for the service in the twelve months before the claim arose.

Nothing in these Terms limits liability that cannot be limited by law.

12. Confidentiality and security

We treat your meeting content as confidential and apply the security measures described in our Privacy Policy. For customers who need one, a data processing agreement is available on request.

13. Changes to these Terms

We may update these Terms. For material changes we will notify you in the product or by email at least 14 days before they take effect. Continuing to use Libranotes after that means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of the Republic of Türkiye, and the courts of Istanbul have jurisdiction, without affecting any mandatory consumer rights you have where you live.

15. Contact

Questions about these Terms, JAI UYGULAMA VE YAPAY ZEKA TEKNOLOJİLERİ ANONİM ŞİRKETİ: [email protected]